Privacy policy

Privacy Policy

Last updated: December 18, 2025

Pinkyroselb operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details including your name, address, billing address, shipping address, phone number, and email address

Financial information including payment card information, transaction details, form of payment, and payment confirmations

Account information including your username, password, preferences, and settings

Transaction information including items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

Communications with us including information you include in customer support inquiries

Device information including device type, browser, IP address, and other unique identifiers

Usage information including how and when you interact with or navigate the Services


Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, communicate with us, or otherwise provide information

Automatically through the Services, including through cookies and similar technologies

From service providers that process personal information on our behalf

From partners or other third parties, where permitted by law


How We Use Your Personal Information

We may use your personal information to:

Provide, Tailor, and Improve the Services

Process payments and fulfill orders

Manage accounts and preferences

Arrange shipping, returns, and exchanges

Provide customer support

Personalize your shopping experience

Improve the functionality and performance of the Services

Marketing and Advertising

Send promotional communications by email, text message, or postal mail

Display advertisements related to products or services you may be interested in

Security and Fraud Prevention

Authenticate accountsDetect, investigate, and prevent fraudulent, illegal, or malicious activity

Maintain the safety and integrity of the Services

Communicating with You

Respond to inquiries and requests

Maintain our business relationship with you

Legal Reasons

Comply with applicable laws and regulations

Respond to lawful requests from authorities

Enforce our terms and policies


How We Disclose Personal Information

We may disclose personal information in the following circumstances:

To service providers who perform services on our behalf (such as payment processing, data analytics, customer support, hosting, fulfillment, and shipping)

To marketing and advertising partners, in accordance with their privacy practices and applicable law

When you direct or consent to disclosure

Within our corporate group or affiliates

In connection with business transactions (such as mergers or asset sales)

To comply with legal obligations or protect our rights and the rights of others


Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party sites. Any information you share on third-party platforms may be visible to others and governed by their own policies.


Children’s Data

The Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children.
If a parent or guardian believes a child has provided personal information, they may contact us to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as defined by applicable law.


Security and Retention of Your Information

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to avoid sending sensitive information through unsecured channels.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.


Your Rights and Choices

Depending on your location, you may have the right to:

Access personal information we hold about you

Request deletion of your personal information

Request correction of inaccurate information

Request portability of your data

Opt out of promotional communications

These rights may be subject to limitations under applicable law.

We will not discriminate against you for exercising your rights. We may verify your identity before processing requests and may require authorization for requests made by agents.


Complaints

If you have concerns about how we process your personal information, you may contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.


International Transfers

Your personal information may be transferred to, stored, and processed outside your country of residence. Where required, we rely on lawful transfer mechanisms such as standard contractual clauses or adequacy decisions.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this website with an updated “Last updated” date.


Contact

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Pinkyroselb
Beirut, Beirut, 0000
Lebanon